The Future of Procurement: Accelerating Value Through AI, Talent and Operating Model Reinvention

Procurement is entering a period of rapid transformation as AI and automation reshape workflows, skills and decision‑making. The gap is widening between organizations that pair technology investment with the right talent and operating model readiness and those that lag behind. This Gartner webinar explores how emerging AI tools, from LLMs to agentic AI, are redefining workflows and shifting teams toward more strategic, creative and value‑driving activities.

The session also examines the structural barriers holding procurement back — outdated roles, team bottlenecks and hidden AI costs — and outlines the actions needed to redesign roles, build new competencies, govern demand and align technology and talent. Attendees will gain a clear understanding of what it truly takes to prepare procurement for an AI‑enabled future, and why success depends as much on organizational readiness as on innovation.

• Identify how AI and automation are transforming procurement workflows, skills and decision‑making.

• Remove structural barriers and redesign roles to unlock productivity and strategic contribution.

• Build the talent, governance and operating model capabilities needed to capture AI‑driven value.

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