Use Gartner's dynamic supply chain benchmarking database to analyze your supply chain metrics against industry peers and identify areas of supply chain leadership as well as opportunities for improvement.
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Top Supply Chain Metrics to Improve Supply Chain Performance
Steps in Hierarchy of Supply Chain Metrics Benchmarking
Step 1. Collect key supply chain metrics
- Source & make processes, as well as new product development
- Demand planning and inventory management
- Logistics processes like order to ship and order to delivery
- Supply chain costs—e.g., distribution, transportation
Step 2. Analyze supply chain performance data
- Measure supply chain performance in seven core process areas
- Focus on mission-critical operational metrics
- Filter by industry segments including industrial, consumer products, and life sciences & healthcare
Step 3. Identify supply chain initiatives
- Know the trade-offs to make and the projects to accelerate
- Discover supply chain metrics interdependencies
- Explore initiatives to realize measurable improvements
Features of Hierarchy of Supply Chain Metrics Benchmarking
Interdependency between supply chain metrics
"Do more with less” is a constant refrain among supply chain operations managers. Through Hierarchy of Supply Chain Metrics you'll learn how supply chain metrics interact, enabling the right trade-offs.
End-to-end supply chain performance benchmark
Use supply chain metrics as data points for establishing best practices. Gartner's supply chain benchmarking goes beyond comparing you to peers by aligning your capabilities with customer requirements and business priorities.
Driver of supply chain transformation
Avoid the trap of setting internal goals from best-in-class benchmarks. Hierarchy of Supply Chain Metrics is a systematic approach to transforming supply chain performance data into information, and information into insights.
Benefits of Hierarchy of Supply Chain Metrics Benchmarking
Align metrics to goals for supply chain agility, responsiveness and productivity
Diagnose process stability, determine cash & inventory efficiency, and relay strategic benefits to supply chain stakeholders.
Strengthen supply chain performance improvement initiatives
Insights from Gartner's benchmarking help you to reduce end-to-end supply chain costs, build a balanced scorecard and employ supply chain analytics for better supply chain management.
Close gaps in supply chain metrics interdependencies
Supply chain metrics can reveal demand/supply constraints, risks in supply network design and siloed goals. We'll point you toward resources for closing gaps stemming from trade-offs.
Make progress on your journey to excellence in supply chain management
The end-to-end supply chain performance benchmark drives key priorities—e.g., supply assurance, customer service, working capital optimization via reduced inventory, cost optimization.
Hear from your supply chain peers
Related Supply Chain Insights
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