Improving supplier performance is a top priority for procurement leaders seeking to deliver value for the business. Gartner's automated supplier scorecard helps procurement leaders transform supplier relationships through supplier innovation, cost optimization and supply base efficiency.
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Gartner Supplier Scorecard
Benefits of Gartner's Supplier Scorecard
Future-focused supplier performance review
- Go beyond on-time delivery, quality and cost savings metrics
- Evaluate the supplier's service responsiveness and innovation capabilities
- Assess their ability to support new product introductions
Supplier innovation and cost optimization
- Get more innovative ideas from the supply base at a lower cost
- Scorecards generate 2x+ the number of applied supplier ideas
- Automation frees up supplier relationship management budget
Leveraged, rationalized supply bases
- Supplier performance insights feed sourcing strategies
- Automation helps deepen relationships with key suppliers
- Scorecarding enables you to confidently award business
How Gartner's Supplier Scorecard Works
Transforms supplier performance management
Gartner's automated supplier scorecard platform is online and easy to use, enabling the gathering of supplier performance data and experiences across cost, delivery, quality, flexibility, partnership and risk dimensions.
Defines and tracks value-oriented metrics
Collect, aggregate and analyze mission-critical performance information for your highest-priority suppliers. This minimizes time spent setting up critical KPIs and on manual data management and maximizes time on strategy.
Measures two dozen category spend areas
Access Gartner’s library of best-practice supplier scorecards in 24 spend categories. Deploy to suppliers for self-assessment as well as to procurement staff and/or key business partners for internal assessment.
Keys to Launching Gartner's Supplier Scorecard
Scorecards are designed as out-of-the-box, yet there are ways to customize
Scorecards are ready-built with a mix of KPI questions, but Gartner's platform does offer flexible options, including editing KPIs to align with your unique category needs.
Improve procurement decision making by tracing supplier performance over time
Gartner's platform provides procurement leaders with a trends dashboard per supplier that can be segmented by region, function, and supplier versus internal team responses.
Foster 360° feedback by deploying scorecards to suppliers & internal teams
Gartner offers email templates you can use to invite participation among suppliers and internal teams and deploy custom survey links. Surveys are generally open for two weeks.
Redefine procurement's value proposition through supplier relationship management
Sustainable procurement is a key priority for today's procurement leader. Scorecarding can help you access untapped supplier value through collaboration and supplier-led innovation.
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