AI in Procurement: What CPOs Need to Know

• The current state of AI adoption in procurement

• How different types of AI apply to procurement use cases

• How to decide when to build, buy or blend AI capabilities

• What CPOs need to consider to scale AI effectively

AI is rapidly reshaping procurement, but not all AI is the same — or equally ready for scale. In this session, Gartner experts examine the current state of AI in procurement, including traditional AI (such as machine learning and natural language processing), generative AI and emerging agentic AI.

The discussion covers the characteristics, maturity and use cases of each approach, along with a practical build‑buy‑blend framework for accessing and leveraging AI. CPOs will also learn what it takes to prepare their functions, data and operating models to scale AI in procurement.

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