Gartner Expert

Priyanka Singh

Principal Analyst

Priyanka Singh is a Principal Analyst who advises clients on Intranet best practices and design principles, Intranet for office and frontline workers, Intranet Packaged Solutions (IPS), Microsoft 365/SharePoint Intranet, Digital Employee Experience (DEX) in the context of Intranet, and business value.

She focuses on helping IT leaders, people in Communicator roles, and CIOs in building modern intranet. Priyanka co-authors Gartner's Magic Quadrant for Intranet Packaged Solutions and cover vendors in this space.

Priyanka helps client in addressing challenges associated with:

• Modernizing their intranets

• Intranet metrics and business value

• DEX Blueprint to align the intranet effort

• Best practices and strategy for intranet

• Microsoft 365/SharePoint Intranet

• Selecting vendors for Intranet Packaged Solutions

Previous experience

Before joining the Gartner, Priyanka worked as a researcher with approximately five years of experience in the field of Smart Cities. During her research career, she presented papers at international conferences on diverse subjects related to the involvement of citizens in smart city development and digital transformation.

She possesses knowledge and expertise in Architectural frameworks like TOGAF, as well as modeling tools such as Archi, Bizagi, and BPMN. Additionally, she has worked as an ETL developer, acquired expertise in data warehouse architectures, SQL, and Informatica.

Professional background

Tata Consultancy Services, ETL Developer, 3 years

Areas of coverage
  • Digital Workplace Applications

Education

PhD in Smart cities

Master of Technology (Computer technology and application)

Bachelor of Engineering (Computer Science)

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Top Issues That I Help Clients Address

01

Helping digital workplace leaders supporting the digital workplace and developing intranet strategies

02

Helping organizations to select intranet platforms that support their objectives

03

Intranet metrics and business value

04

DEX Blueprint to align the intranet effort

05

Microsoft 365/SharePoint Intranet