Client Story

Upgrading Finance Systems and Processes with Team Support

Craig Bridgewater, former CFO of Butterfield Bank, explains how Gartner’s executive partnership equipped the finance team with expert guidance and strengthened leadership throughout a complex transformation.

Mission-critical priority

Leverage Gartner’s executive partnership and expert resources to guide Butterfield Bank’s finance team through a complex SAP transformation, ensuring strategic decision-making, operational efficiency, and confident leadership at every stage.

How Gartner helped

Gartner provided access to specialized advisors and a comprehensive suite of procurement and contracting resources. Expert analysts guided Butterfield through software selection, vendor negotiations, and team organization. Gartner’s best practice frameworks equipped the finance team to adopt proven strategies, strengthen motivation, and boost performance.

Business impact

With Gartner’s partnership, Butterfield Bank executed a seamless core system upgrade, increased team satisfaction, and enhanced operational efficiency. Executive partnership delivered trusted, world-class leadership support, enabling confident decision-making at the highest level.

Industry

Industry

Finance


Revenue

Revenue

Approx. $590M


Employees

Employees

~1,300

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