Wipro, a global IT services leader, needed to rapidly evolve its Digital Workplace Services (DWS) portfolio and future-of-work strategy to stay ahead in a competitive market. The company sought to rebalance its DWS portfolio, validate investment priorities, and identify high-impact use cases for digital workplace and AI-led transformation. To achieve these goals, Wipro partnered with Gartner for strategic guidance.
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Client Story
Wipro Accelerates Digital Workplace Innovation and AI Strategy with Gartner
Mission-critical priority
Sidharth Mukherjee, General Manager, Wipro, sought support from Gartner to shape its Digital Workplace Services (DWS) and AI strategy. The organization needed to accelerate innovation and align their DWS portfolio with emerging business priorities. They also aimed to enhance decision-making and strengthen their global market position.
How Gartner helped
Gartner served as a strategic advisor, providing inquiry sessions, vendor briefings, and proposition validations. Wipro utilized Gartner’s research, hype cycles, strategic guides, Magic Quadrants, AI use case insights, and AskGartner to prioritize AI initiatives, refine its future-of-work strategy, and differentiate its market approach.
Business impact
Accelerated innovation cycles and improved time-to-market for DWS and AI-led offerings.
Enhanced differentiation and value propositions for clients in a competitive landscape.
Strengthened executive decision-making and overall market positioning for Wipro’s Digital Workplace Services.
By leveraging Gartner’s expertise, Wipro continues to lead the way in digital workplace transformation and AI-driven innovation, delivering exceptional value to clients worldwide.
Industry
IT Services and IT Consulting
Revenue
Approx. $2.62 billion
Employees
10,000+
