Maastricht University Medical Center partnered with Gartner to tackle challenges in IT and data governance. With expert guidance, they restructured their IT organization and strengthened policies to drive innovation and future readiness.
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Client Story
Transforming IT Governance and Organizational Design
Mission-critical priority
Paul Hillman, CIO & Director of Medical Technology at Maastricht University Medical Center, sought support from Gartner to address organizational design, IT governance, and data governance challenges. He needed to restructure the IT organization, develop effective governance policies, and ensure data quality across all levels.
How Gartner helped
- Provided access to executive partners and analysts who served as sounding boards, policy advisors, and experts for IT governance and organizational design.
- Supplied research materials, feedback, and actionable insights to address complex challenges and support decision-making.
- Assisted in developing data governance strategies, including maintaining data quality and onboarding new initiatives.
Business impact
By leveraging Gartner’s resources, Maastricht UMC+ was able to:
- Restructured the IT organization to better align with strategic goals and operational needs.
- Developed and implemented effective IT and data governance policies, improving performance and readiness for AI adoption.
- Improved anticipation and response to executive-level challenges, leading to better board engagement and less resistance to new policies.
“Gartner offers three things to you that are combined in such a way that they're incredibly valuable: conferencing, research, and access to analysts and executive representatives. Those three aspects together, you don't find anywhere else.”
Paul Hillman
CIO & Director of Medical Technology at Maastricht University Medical Center
Industry
Government and Public Sector / Education / Healthcare
Client Contact
Paul Hillman, CIO & Director of Medical Technology, Maastricht University Medical Center
Employees
< 3,000
