How Gartner Works With Technical Teams

CIO and IT leadership success depends on your team’s ability to get things done. Gartner for Technical Professionals provides expert guidance and tools for teams to execute efficiently and drive business results.

How we support your priorities

Accelerate projects and improve outcomes​

Increase productivity with the frameworks and tools for developing approaches — all in one place.

Reduce spend on IT investments​

Avoid costly architecture decisions or scope creep that you may encounter with a partner or vendor.

Build and retain critical skills​ and competencies

Expand and modernize with in-depth technical guidance to upskill and reskill team members.

Mitigate risk and avoid implementation pitfalls​

Develop action plans aligned with top trends to ensure successful implementation of key initiatives.

Guidance on mission-critical areas

The Gartner Priorities Navigator™ represents mission-critical areas where Gartner provides supportive expert advice and tools to technology leaders and their teams.

Implementation support for technical teams

Gartner provides actionable insight, expert guidance and interactive tools that can help teams accelerate strategy and execute leadership vision in a way that drives digital transformation and delivers business value.

How Gartner delivers value to CIOs and their teams

Achieve better business outcomes when you engage as a team. Collaborate and connect strategy to execution with shared insights and frameworks.

Deliver stronger, faster business outcomes

  • Benchmark and validate technical plans against peers

  • Comparison assessments for multiple technologies and solutions

  • Proven methodologies, operating models and case-studies

  • Reviews of technical plans by analysts

Drive excellence in technical implementation​​

  • Optimize technical architectures​

  • Assess, select and deploy technologies

  • Develop and execute project roadmaps​

  • Step-by-step guides and insights into best practices​

  • Connect with peers in similar roles

Upskill and reskill technical architects

  • Reference architectures, planning guides, solution paths and roadmaps

  • Access to peer community

  • Initiate inquiries with technical experts

  • Access to a Gartner conference

Explore deep technical coverage areas within critical functions

CRM and Customer Engagement
CRM and CX Architecture Approaches; Customer Engagement Technologies: CCaas and CRM-CEC; CRM Platforms: Salesforce, Dynamics 365, CRMNEXT platform

Customer Data Management and AI
Customer Data Management Technologies, Generative Al for CRM and CCaaS, Master Data Management

And more.

Analytics and Artificial Intelligence
AI Core Technologies, Skills, Governance and Responsible AI; AI and ML Models and Solutions (Including Generative AI and Knowledge Graph); Analytics and AI Architectures; Analytics Architecture and Modernization; Strengthening Self-Service Analytics; Analytics and BI Solutions

Data Management Solutions
Master Data Management Architecture; Data Governance, Data Quality and Application Information Management; Data-Centric AI Technologies and Architecture; Data Orchestration and Next-Generation Integration; Data Engineering, DataOps, Metadata Management and Data Pipeline Automation; Data Management (Database Storage and Architecture, Data Modernization Principles and Deployments)

And more.

Digital Workplace
Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, Sync/Async Collaboration Technologies Solutions, Copilot for Microsoft 365; Knowledge Management, Content Management, Enterprise Search, Large Language Models, Knowledge Graphs, Generative Al; Endpoint Management, Virtual Desktop, DaaS; Unified Communications, Contact Center, Meetings, Telephony

Collaboration and End-User Technologies
Modernizing Enterprise Apps for Digital, SaaS Adoption and Evalution

And more.

Infrastructure
Private Cloud, Distributed Hybrid Infrastructure, Data Center Architecture, Virtualization and Hyperconverged, Public Cloud Infrastructure, Edge Infrastructure, Cloud Strategy and Governance, Infrastructure Platforms, Non-x86 Architecture, Next-Gen Networking, Quantum Computing, Containers/Kubernetes, 5G and Private Mobile Networks, Essential I&O Skills, Infrastructure for Al and GenAl

IT Operations and Cloud Management
Automation of Infrastructure, Provisioning, Processes and DevOps; IT Operations Strategies and Practices; IT Service Management and Governance; Monitoring, Observability and AlOps; Cloud and Data Center Management Platforms; DevOps, Platform Engineering, SRE; Cloud Adoption and Governance; Capacity Planning/Cost Optimization; Cost Management and Resource Optimization; IT Resilience and Disaster Recovery

And more.

Identity and Access Management
Architecting IAM; Authenticating and Authorizing Humans and Machines; Managing Identities, Privileges, Relationships and Access Rights

Security Technology and Infrastructure
Security Strategy and Architecture, Application Security, Cloud and Infrastructure Security, Data Security, Endpoint Security, Network Security, Ransomware, Zero-Trust Architecture

Security Operations
Security Monitoring and Incident Response, Exposure Management

And more.

Application Architecture and Integration
Agile and Distributed Application Architecture; API Design, Delivery and Integration; Cloud-Native Architecture and Platforms; Application Modernization; Microservices and Event-Driven Architecture; Al and ML in Application Architecture; Integration and Automation Platforms and Technologies; Low-Code Application Platforms; Architecture Patterns, Practices and Skills

Software Development and Engineering
Software Engineering Practices and Skills, Al-Augmented Development, Agile and DevOps Processes, Platform Engineering and Developer Experience, Product Ownership/Product Management, Quality Engineering, Secure Development, Metrics Frameworks, User Experience

And more.

What’s included

Explore resources across each tab below:

Ensure your strategy can be successfully executed with technical support that helps you reduce investment risk and deliver on your team’s performance. Use data and workflow tools, benchmark against industry leaders, ease the tech buying process and more.

Reference Architecture Resource Center

Reference Architecture Resource Center

Get a headstart creating architectures and insights that guide adoption in your environment.

Iterative AI Adoption Model

AI Resource Center​

The most relevant research on GenAI for your role, industry and practice area to better understand GenAI’s impact.

Essential Skills for Data Engineers

Essential Skills​

Frameworks to identify and address skills gaps, build skills in new domains, upskill talent and enhance competencies.

Implementation of Innovative Technologies

Technology and Product Assessments​

Streamline your team’s path to better technology that supports your execution.

Create an adaptive and innovative technology workforce by helping your teams of technical architects build their skills and competencies across key IT roles, while implementing new technologies and initiatives in:

  • Data & Analytics. Strengthen AI program foundations, prepare for scale, and ensure trust and transparency.

  • Cybersecurity. Investigate threats, detect and respond to incidents, and manage exposures in your IT environments while implementing GenAI initiatives.

  • Infrastructure & Operations. Build a strong foundation for scaling digital business efforts with technical assessments and implementation guidance.

  • Software Engineering. Address delivery challenges and create products with successful business outcomes.

At Gartner summits, world-class experts will show your team practical ways to get things done and have individualized discussions around implementation.​

Attend tech briefings delivered by Gartner experts and gain access to a library of relevant on-demand webinar content contextualized for your priorities.

Gartner CIO Leadership Forum

July 9 - 10, 2025  |  Tokyo, Japan

Gartner Digital Workplace Summit

May 19 - 20, 2025  |  London, UK

Gartner Data & Analytics Summit

June 17 - 18, 2025  |  Sydney, Australia

Gartner IT Infrastructure, Operations & Cloud Strategies Conference

May 13 – 14, 2025  |  Sydney, Australia

Gartner Application Innovation & Business Solutions Summit

September 8 - 9, 2025  |  London, U.K

Gartner Security & Risk Management Summit

September 22 - 24, 2025  |  London, UK

Connect how you want, when you want and learn from your peers who’ve faced the very same challenges you’re facing and can help you get fast, actionable answers. As a Gartner client, you’ll also gain exclusive access to features such as Peer Finder, which enables you to connect with similar leaders based on your specific needs. Join more than 100,000 leaders to build your network and gain from real-time discussions, member-generated polls and peer-led insights.

What are the benefits?

Develop a culture of excellent execution

Gain access to experts who can validate decisions and answer questions. Discover quick, actionable steps to enhance technical performance.

Stay future-focused

The average data breach costs millions of dollars. Leverage Gartner tools and research to prepare, manage and move on.

Optimize spend and reduce risk

Avoid costly architecture decisions and reduce risk by starting with a comprehensive project plan backed by best practices.

Attract, progress and retain talent​

Stay ahead of technology trends and drive a culture of continuous improvement and learning with ready-made tools and step-by-step guides.

Validate technical approach

Avoid partner scope creep, unneeded complexity, vendor lock-in​ and costly architecture decisions that are expensive to change.

Trim project hours and increase productivity

Boost output with frameworks and tools for developing stronger technical approaches.

Client testimonials

“These insights are a great source of personal and professional development. It allows me to stay up to date and be relevant by understanding trends, detailed topics and specific use cases.”

Gartner for Technical Professionals Client

IT executives and leaders share successful digital initiatives.

CIOs are challenged to drive transformational change in a tumultuous technology environment. Communicating the value of IT, expanding leadership through partnerships and optimizing IT operations are critical to achieving mission-critical priorities.

Get in touch today to establish your relationship with Gartner.