Gartner HR Symposium/Xpo, London: Day 1 Highlights

We are bringing you news and highlights from the Gartner HR Symposium/Xpo taking place today through Thursday, October 8 in London, U.K. Below is a collection of the key announcements and insights coming out of the conference. 

On Day 1 from the conference, we are highlighting the Opening Keynote, CHRO trends & priorities, future-ready leaders, and AI reshaping careers.

Be sure to check this page throughout the day for updates.

Presented by CV Viverito, Senior Director Analyst, Gartner, and Arj Bagga, Vice President Analyst, Gartner

AI is delivering productivity gains across the workforce, but the  real opportunity lies in using AI to create value that wasn’t possible before. In this session, CV Viverito, Senior Director Analyst at Gartner, and Arj Bagga, Vice President Analyst at Gartner, explored how CHROs can help organizations concentrate AI investments, redesign work faster, and reinvest workforce capacity for growth.

• “For many, business performance remains strong, but costs are rising and most leadership teams hope AI will be a solution to the cost problem.”
• “HR has focused on getting employees to adopt AI tools and embed them across workflows in an effort to take costs out.” 
• “Unfortunately, AI will never be as cheap as it is today, yet almost 40% of companies are over budget on AI.”
• “Organizations showing the strongest results from AI are doing two things at the same time: 
  • Using redesign to change the cost of work, making them more than twice as likely to exceed their cost goals. 
  • Redirecting those gains from AI investment towards innovation, which increases the likelihood of outperforming revenue goals by nearly 4 times.” 
• “To enable this, HR will have to do three things for their organizations:  
  • Concentrate efforts and investments to put AI to work where it will make the greatest difference for success. 
  • Build for speed by getting closer to the business so that opportunities for value aren’t missed. 
  • Treat capacity gained as an asset to deploy towards future growth.”

Journalists can receive additional information and/or request an interview with CV Viverito or Arj Bagga by contacting Gerri Weinberger at gerri.weinberger@gartner.com.