Live session on April 09, 2026
8:00 a.m. PDT45 minutes
Tech services practice leaders enter 2026 navigating fluctuating growth, converging markets, intensifying competition, and a fundamental shift driven by AI‑enabled service delivery. At the same time, asset‑based offerings and AI continue to cannibalize traditional services models, demanding a bold re‑examination of practice strategy, differentiation, and operating rhythm. This webinar outlines the most critical priorities for Tech Services Practice Leaders in 2026 and the actions required to set the pace for practice success.
Operationalize AI holistically across your practice — in delivery models, workforce capabilities, and client engagements
Adapt service strategies as tech markets converge, establishing a clear forward vision and competitive positioning for sustainable impact
Reinvent services differentiation, building distinctive offerings, strengthening your ecosystem, and shaping innovative commercial models
Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.
Meet your hosts
Cathy Tornbohm
Distinguished VP Analyst, Tech Product Manager
Craig Lowery
VP Analyst
Ted Chamberlin
Sr Director Analyst