Discover how Fidelity Security Life Insurance Company partnered with Gartner to modernize its audit and risk functions using Ignition Guides, maturity frameworks, and expert advisory support to build best‑practice capabilities and elevate risk management across the enterprise.
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Client Story
Building Modern Audit & Risk Capabilities
Mission-critical priority
The Senior Director of Enterprise Risk and Audit was tasked with modernizing organization’s audit and risk functions and building new capabilities including IT audit, third‑party risk, and business continuity with limited resources.
How Gartner helped
Gartner equipped the client with Ignition Guides and maturity assessments that delivered clear frameworks and actionable roadmaps to close capability gaps. Expert advisors provided tailored guidance on areas like aligned assurance and AI governance, helping accelerate maturity. Customizable templates and visual tools enabled the client to communicate complex audit and risk concepts effectively to board and leadership stakeholders.
Business impact
With Gartner’s support, the client modernized core audit and risk functions by building foundational processes across audit, IT audit, third‑party risk, IT security, and business continuity. They improved board communication through clear visuals and customizable templates that enhanced strategic alignment. Monthly working sessions with Gartner advisors increased efficiency and accountability, ensuring sustained progress and continuous improvement across all functions.
Industry
Insurance
Revenue
US$180.3M
Employees
51-200 employees
