Gartner Expert

Kerrie McDonald is a Director, Analyst with the Legal Operations team. She has 10 years of experience in legal services and solution design and is passionate about providing pragmatic, innovative and actionable advice to clients. Throughout her career, she has worked as a consultant and strategic advisor to corporate legal departments, as an operations manager for an e-discovery company focused on process excellence, and for a global law firm improving legal service delivery through best-in-class project management, process improvement and technology use. She has extensive experience in process design and enabling legal technologies and has led global, large-scale engagements with some of the world's leading organizations to drive strategy, improve efficiency and simplify business processes.

Previous experience

Professional background