Learn how Gartner helped a new GC restructure the legal department for improved talent retention and cost efficiency.
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Client Story
Driving Change as a New General Counsel
Mission Critical Priority
A newly-appointed GC inherited a lean legal department that was spending more than peers on outside counsel. This put a strain on outside budgets and hindered internal talent retention.
How Gartner helped
The client leveraged Gartner's Ignition Guides and benchmarks to help make the business case to increase legal headcount and consolidate the number of law firms used by the company.
Business impact
With Gartner's support, the GC successfully secured stakeholder buy-in on key staffing decisions. This achieved the desired budget cuts and improved staff engagement in the legal department.
Industry
Hospitality
Revenue
$2 Billion
Employees
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