Gartner Expert

Ron Friedmann

Sr Director Analyst

Ron Friedmann, Senior Director, Analyst advises legal departments on Generative AI uses and policy, legal technology, managing outside counsel and alternative legal service providers (ALSPs) and department management.

He has more than three decades of experience in the legal market, working for large law firms, an ALSP, legal software companies, and legal consulting companies.

Mr. Friedmann is well-known in the legal market from published articles, speaking at conferences, blogging, and his commentary on legal technology and management at X (formerly Twitter) and LinkedIn.

Previous experience

Previously, at LAC Group, a legal outsourcing provider, Mr. Friedmann managed research and competitive intelligence delivery and new product development.

At Fireman & Company, a boutique legal technology and knowledge management consulting firm, he advised large law firms on KM and legal technology, including document management systems, legal project management, experience management, enterprise search, Intranet design, emerging artificial intelligence, and digital offerings.

At Integreon, an ALSP, he worked with law firms and legal departments on improving the quality and reducing the cost of law practice and business support by streamlining and automating higher-volume work, especially for contract management and contentious matter document review.

Professional background

Fireman & Company (now an Epiq company), Partner, 6 years

Integreon, SVP Consulting, 4 years

LAC Group, Chief Knowledge and Information Officer, 1 years

Areas of coverage
  • Legal and Compliance Technology Planning and Strategy

  • Legal Operations and Department Management

  • Legal Service Provider Management

Education

J.D., New York University School of Law (NYU Law)

B.A., Economics, Oberlin College

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Top Issues That I Help Clients Address

01

Legal department use cases for Generative AI / large language models

02

Review AI policies

03

Using technology and knowledge management to improve law practice and legal department management.

04

Create a legal technology roadmap

05

How legal departments can build, manage, and evaluate their supplier network (mainly law firms and ALSP)