Gartner helped the Veterans Benefits Administration (VBA) upskill its finance talent to deliver better data and execute on the function’s digital goals.
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Client Story
Upskilling Finance Talent to Mature the Function
Mission-critical priority
Become a best-in-class finance organization by advancing the function’s digital talent and processes through RPA.
How Gartner helped
Helped VBA understand how to use robotics to reduce manual work and focus on higher analytics.
Business impact
Piloted VBA’s first RPA instance and provided data on how to upskill and hire digital talent to advance the function’s digital mission.
Industry
Government Services
Revenue
> $1 Billion
Employees
> 1,000
