Wipro Enterprises, a global leader in FMCG and industrial manufacturing, faced challenges in selecting and implementing IT service management platforms. To navigate these complexities, the organization sought Gartner's expertise to build a strategic roadmap and optimize technology investments.
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Client Story
Wipro Enterprises Optimizes IT Strategy with Gartner's Expertise
Mission-critical priority
Rejin Surendran, Global CIO at Wipro Enterprises, sought support from Gartner to evaluate IT service management platforms. They needed to map their maturity level, align technology choices with cost criteria, and develop a strategic roadmap to guide future investments and achieve significant cost savings.
How Gartner helped
Gartner provided Wipro Enterprises with expert guidance and valuable insights, enabling them to:
Conduct maturity assessments and map technology options to align with strategic goals and budget constraints.
Utilize Magic Quadrant and expert analyst calls to formalize strategic roadmaps and address tactical questions.
Leverage BuySmart and contract evaluation services to optimize technology procurement and investment strategies.
Business impact
By leveraging Gartner’s expertise, Wipro Enterprises was able to:
Achieve approximately 4x cost savings compared to initial technology decisions, enhancing budget management and business case development.
Set up a foundational data lake with confidence, driving data analytics initiatives forward.
Gain insights into future technology trends, enhancing CXO conversations and peer networking opportunities.
Gartner's strategic support has empowered Wipro Enterprises to optimize its IT strategy, ensuring alignment with business objectives and maintaining a competitive edge in the global market.
Industry
Manufacturing
Client Contact
Rejin Surendran, Group CIO, Wipro Enterprises
Employees
10,000+
