Meet the Experts

Mary Mesaglio | Distinguished VP Analyst

Mary Mesaglio is a Distinguished Vice President, Analyst. Her research focuses on how to help global enterprises execute transformations in the real world, with all the human behavioural messiness that real-world change implies. She works with enterprises on how to create clear principes, how to scale change messages, how to be rigorous about the behavioural side of transformation and how to make change real. Mary is a frequent keynote speaker for Gartner and externally. In 2023, she co-led the creation of the opening keynote for IT Symposium Xpo, delivered in five geographies across the world. The keynote focused on Generative AI and the giant leap it represents in how humans and machines interact. Recent work includes: Lighthouse Principles: Charting a Course Through the Chaos; In an AI World, We Need Better Humans; What if your Most Human-Centric Leader is a Machine? and Why Won’t They Just Change? How Behavioral Science is the Key to Transformation. Mary is Canadian and lives in Barcelona, Spain. She is fluent in English, Spanish, French and also speaks Catalan. She is learning Japanese.

Hung LeHong | Distinguished VP Analyst

Hung LeHong is a Distinguished VP Analyst and Gartner Fellow on the Executive Leadership of Digital Business research team. He focuses on CEOs and other C-level executives to help them anticipate changes to business models and customer trends caused by digital business. He helps executives understand what's coming in three years and beyond, so they can innovate today to improve their position or effectiveness in the future.

Gartner ThinkCast

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