Reduce developer frustration and wasted investment by clearly defining DevOps and platform engineering roles.
- Gartner client? Log in for personalized search results.
Clarify DevOps and Platform Engineering Goals for Better Results
Clarify the goals of each role approach to maximize their impact.
Many organizations see platform engineering as another label for any platform or DevOps tools team. Without a clear understanding of both DevOps and platform engineering, as well as defined goals for each, organizations will fail to achieve better product outcomes and improved developer experience. It is imperative that I&O and software leaders overcome common misconceptions by clarifying the distinct business goals that each approach enables.
Drive innovation through stronger partnerships
Treat platforms as products
Improve developer experience and productivity by strengthening product management skills and DevOps mindsets on platform engineering teams.
Determine necessary leadership practices
Align practices based on the different mix of objectives and the practices they necessitate.
Avoid a mislabeled platform engineering team
Build and operate self-service platforms for software development and deliver while avoiding relabeling an existing platform, infrastructure or developer teams tool.
Clarify goals
Outline a clear approach for each role to maximize their impact.
How Gartner clients have achieved success
- Information Technology
- Software Engineering
- Infrastructure and Operations
Aligning With Industry Standards for Operating Models
Melanie Evans
Chief Information Officer
Company: Ventia
Industry: Infrastructure Services
Employees: 35,000
Creating a High-Quality Developer Experience at Hargreaves Lansdown
Matt Bonetti
Head of Digital Colleague Experience
Company: Hargreaves Lansdown
Industry: Financial Services
Employees: >2,000
Building Better Use Cases to Improve IT Infrastructure
Bram Mommers
CTO
Company: Arcadis
Industry: Design, Engineering and Management Consulting
Employees: 36,000+
Related resources to help fuel your innovation pipeline
Attend a Conference
Join Gartner experts and your peers to accelerate growth
Gather alongside I&O leaders on December 9 – 11 in Las Vegas to gain insight on emerging trends, receive one-on-one guidance from Gartner experts and create a strategy to tackle your priorities head-on.
9 – 11 Dec 2025
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
Las Vegas, NV
Drive stronger performance on your mission-critical priorities.