Maximizing Impact: The Untapped Power of Shared Services in Government Agencies

• How shared services are evolving under the current federal administration

• Which IT capabilities are best suited for shared‑service delivery models

• Why understanding total cost of ownership (TCO) is essential to realizing shared‑service value

• How to ensure shared services deliver the outcomes and value you expect

In this webinar, Gartner will explore how shared services are evolving today, provide guidance on identifying the IT capabilities that benefit most from shared delivery models, and explain why a clear understanding of total cost of ownership is foundational to success. You’ll also learn how CIOs can better manage expectations, governance and performance to maximize the impact of shared services across government agencies.

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