Gartner's research was pivotal in assessing talent and building a resilient organizational structure, particularly by integrating Platform Engineering with Infrastructure & IT Operations functions to deliver on advanced automation skills and tools. Outcomes from Gartner's Maturity Assessment tool proved valuable in evaluating their current state, outlining goals and developing a clear roadmap for improvement. Additionally, Gartner's insights on operating models and financial benchmarking tools informed strategic decision making, enabling the development of an operating model that aligned with business objectives. Insights from Gartner experts that specialized in literature around RFP co-creation, proved helpful in accelerating the RFP Creations process and allowed the leader to focus more on execution.