Accelerators for Heads of Infrastructure and IT Operations

Thoughtfully curated, self-service tools that provide step-by-step guidance on execution complete with downloadable templates, case studies and quick lessons — all within one unified experience accessible to your whole team.

Our newest accelerators help I&O leaders address top priorities

Accelerate Service Management With AI

Use AI to innovate and improve the responsiveness, effectiveness and availability of core IT service management (ITSM) services. This Accelerator offers a clear and actionable strategy for the high-value application of AI to improve ITSM work.

Maximize Cloud Benefits

Improve effectiveness of the cloud migration approach by anchoring it on achieving prioritized business outcomes to maximize expected cloud benefits. This Accelerator helps you create a cloud migration approach that balances realizing the expected benefits of cloud with handling risks and other practical considerations.

Quick Wins for New Heads of I&O

Seize opportunities to quickly deliver high-impact business value as a new head of infrastructure and IT operations, setting up for long-term success. This Accelerator helps you build a prioritization framework to execute a quick win and achieve early success.

Effective Cloud Cost Management

Manage cloud-related costs incurred within and outside the I&O function, proactively and continuously, to achieve cloud business value. This Accelerator helps you coordinate cloud investments, track expenditures and empower the organization to correlate cloud costs to business value.

Full Accelerator Library

Gartner clients have access to the full suite of Accelerators, each aligned to what heads of infrastructure and IT operations care about most. Check out the full library below, and connect with us to learn how you and your team can start collaborating today:

  • Accelerator for Communicating the Value I&O Delivers
  • Accelerator for Quick Wins for New Heads of I&O

  • Accelerator for Building a Robust Disaster Recovery Program

  • Accelerator for Service Management With AI

  • Accelerator for ITSM Capability Sourcing

  • Accelerator for Developing an Effective Cloud Cost Management
  • Accelerator for Resolving Causes of Cloud Dissatisfaction

  • Accelerator for Collaborating With the CISO

Each Accelerator offers:

Clear step-by-step guidance

Each initiative is broken into short, easily digestible pieces, so you can identify the exact action to take with a quick glance.

Comprehensive assets to guide your actions​

Access case studies, keys to success and pitfalls to avoid — each contextualized with quick hitting points and summaries — all within one unified experience.

Downloadable execution tools​

Designed for busy executives and their teams, these downloadable resources are hand-picked by Gartner experts and can be directly leveraged to get your projects across the finish line.

A thoughtfully curated, self-service experience

Before ever working with a Gartner executive, you can kick-start your initiative here. You’ll save time and effort, and a team of Gartner analysts can help fill in the blanks as needed.

Achieve your strategic and innovation goals faster with curated research, tools and frameworks exclusively for heads of I&O.

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