Take the score diagnostic to get a custom, on-demand comparison of your I&O performance and maturity against a benchmark peer group.
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IT Score for Infrastructure and Operations
Compare your I&O team to industry peers. Use this tool to benchmark performance, identify areas for improvement and build a roadmap that strengthens your organization’s ability to add value and better serve the business.
Benchmark key functional processes and activities
Drive efficiency on these top infrastructure and operations objectives
Build a high-performing I&O function
Enhance digital workplace experiences
Create platforms adaptable to business needs
Evolve service management and cloud operations
Address your mission-critical priorities
Functional transformation
Assess your practice’s current performance, building a vision and roadmap for your target future state.
Strategic planning
Support short- and long-term planning by defining next steps and associated resources.
Resource allocation
Ensure strategy and resources align with market opportunities and business needs.
Compare your current and desired state
Maturity
Measured on a scale from 1 to 5, Maturity reflects how advanced an activity is, relative to best-in-class infrastructure and operations organizations.
Importance
Rated from 1 (unimportant) to 5 (critical) by participants, Importance shows how each activity contributes to the I&O team’s effectiveness in meeting objectives.
Prioritization
The priority index (PI) highlights activities to prioritize for improving maturity and is calculated as PI = (Importance – Maturity) x Importance.
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