Build a Digitally Enabled
Legal Department

Stagnant legal department budgets over the past five years, paired with the rising costs, have narrowed options to achieve greater efficiency. In addition, the challenges facing today’s businesses, such as the increasing regulatory, labor and supply chain uncertainty, are driving up demand for legal services at a time when business growth remains a top priority.

At the same time, legal technology has become more advanced. The advent of generative and agentic AI and an increasingly mature market for foundational legal technology capabilities have expanded opportunities to streamline workflows while reducing pressure on legal teams. As a result, many general counsel (GC) are turning to digital enablement — the effective use and interoperability of technology, people, processes and data to improve legal service delivery.

Use this research guide to understand the foundational steps to prepare the department for technology, improve the selection of legal department technology and accelerate adoption.