Live session on January 27, 2026
7:00 a.m. PST1 hour
AI adoption and a rapidly expanding stakeholder ecosystem are redefining the role of communications. For CCOs, the next three years will bring unprecedented disruption — and opportunity. In this Gartner webinar, you’ll explore five critical predictions that will shape communications between 2026 and 2029. Learn what’s coming, why it matters and how to future-proof your team and strategy to maintain influence, trust and measurable impact.
Discover how AI-powered search and LLMs will transform PR and earned media — and the strategies you need now
Learn why narrative intelligence is essential for real-time reputation monitoring and agile response to misinformation
Understand how advanced analytics will become non-negotiable for proving and improving communications’ business value
Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.
Meet your hosts
Patryck Allen
VP Analyst, Communications Chief of Research
Amber Gallihar Boyes
Director Analyst, KI Leader
Michelyne Chavez
Principal, Research
Emily Earl
Director, Research
Iliyana Hadjistoyanova
Sr Director Analyst