Live session on April 16, 2026
7:00 a.m. PDT1 hour
Generative AI, autonomous agents, and AI‑enhanced workflow systems are fundamentally reshaping how communications operate. These tools promise faster content creation, stronger message resonance, and dynamic audience engagement informed by real‑time data — yet they also introduce new challenges around capabilities, governance, ethics, and change fatigue. As CCOs prepare their teams for an AI‑enabled future, they must understand not only what AI makes possible, but how to implement it responsibly, sustainably, and at scale. In this webinar, you will learn how to:
Understand the key risks and emerging opportunities AI creates for the communications function
Prioritize and implement high‑value AI use cases aligned to communications and enterprise outcomes
Drive adoption within communications teams through training, readiness, and change‑management strategies
Redesign the communications operating model to deliver higher value in an AI‑enabled organization
Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.
Meet your hosts
Paul Catherwood
Sr Director Analyst
Emily Earl
Director, Research