Gartner Eye on Innovation Awards for

Communications Service Providers

The 2025 submission period is now closed.

Stay tuned for an announcement of this year's finalists coming soon!

Spotlight on the communications service provider awards

Get recognized for your innovations! Submit your organization’s innovative use of technology to drive best-in-class initiatives.

A panel of Gartner experts will determine the finalists for each region (APAC, Americas, Europe and Middle East/Africa), and the winners will be selected by a panel of senior industry executives from across the globe.

Awards Timeline

Submissions Open: (through May 30)

Submissions Reviewed & Judged: (June – July) 

Finalists Reviewed: (September – October)

Innovator Insights Available: (November)

Meet the judges

This year’s winners will be chosen by a panel of judges comprised of senior industry executives from across the globe. Additional judges will be added soon.

Featured expert
Abdullah Al Barwani
GM Corporate Security,
Omantel
Featured expert
David Del Val Latorre
Open Gateway Global Director
Telefonica
Featured expert
Chen Hong
CIO,
Singtel Singapore
Featured expert
Dr. Mmaki Jantjies
Group Executive - Innovation and Transformation
Telkom South Africa
Featured expert
Juha Korhonen
VP, Infrastructure,
Tonomus
Featured expert
Ida La Spisa
CIO
Telia Sweden
Featured expert
Yu Lou
Deputy General Manager, Digital Department,
China Unicom
Featured expert
Daniel Lawson
Senior VP - Global Solutions,
Verizon Business
Featured expert
Emil Liedtke
Senior Director,
T-Mobile
Featured expert
Stephanie Ormston
Assistant VP, MVNx Ecosystem,
AT&T
Featured expert
Ashish Surti
Chief Digital & Information Officer,
Colt Technology Services
Featured expert
Dave Ward
EVP, CTO,
Lumen Technologies
Featured expert
Ove Wik
Executive Vice President, CTIO
Tele2
Featured expert
Shao Xinhua
Managing Director,
China Telecom Group
Featured expert
Sabri Yehya
CIO
Etisalat
View More

Learn more about the awards

  1. Each institution can submit up to three entries. There are no participation fees.
  2. All submissions will be judged by a panel of Gartner experts. Based on this evaluation, finalists are selected in each of our four regions.
  3. Each regional finalist will be asked to produce a short video presenting its innovation. These videos will be uploaded to the public-facing 2025 Gartner Eye on Innovation Awards for Communications Service Providers website. Failure to produce this video will result in losing status as a finalist.
  4. A panel of judges comprising senior industry executives from across the globe will score the finalists based on a Gartner-defined framework. 
  5. Winners will be announced in late 2025.

Submissions are allowed from communications service provider (CSP) end-user organizations only, i.e., licensed or regulated institutions that provide communications services to individuals and businesses. Submissions are NOT permitted from technology vendors or technology services companies. Any such submissions will be disqualified. Eligible organizations can enter up to three submissions per year for the Gartner Eye on Innovation Awards for Communications Service Providers.

To be eligible, an initiative must have been launched during the period of January 1, 2024, through May 30, 2025. Only submissions written in English will be accepted. The project or initiative could be in any stage of development, from a pilot to commercially launched as a product/service. However, note that Gartner’s assessment framework weighs more favorably those projects that are already delivering tangible benefits and results (both qualitative and quantitative).

Read more about eligibility.

No. Any CSP organization meeting the inclusion criteria can submit an innovation.

Unlock the secrets of cutting-edge communications service provider innovations

How are leading-edge communications service providers across the globe applying transformative strategies and technologies to improve their business outcomes? Watch this webinar to learn more about the finalists and winners of the Gartner 2024 Eye on Innovation Awards for Communications Service Providers.

These winners were selected by a global panel of senior communications service provider executives. Learn more about these inspiring organizations and their innovations in this analyst-led webinar.

Explore the winning innovations and top technology use cases from 2024.

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2024 winners

 

Contrivian | Americas

Innovation: Lighthouse

 

China Unicom | APAC

Innovation: LLM-Based Network Engineer Co-Pilot — Xiao U.

 

Türk Telekom | Europe

Innovation: Advance Line Fault Analytics With AI

 

Turkcell | Europe

Innovation: Pioneering the Future of Public Transportation With the Fully Autonomous 5G Bus

 

Mobily | Middle East & Africa

Innovatio: IoT Platform

Explore all Eye on Innovation Award industries