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Gartner Expert
Gareth Herschel
VP Analyst
Gareth Herschel is VP analyst at Gartner with too many years of industry experience. At various times he has researched the role of analytics in improving the customer experience as well as how organizations can work with service providers. He is fascinated by the role of analytics and psychology in decision making, and passionate about helping organizations intentionally design the way decisions are improved. His current research focuses on the alignment of data and analytics with organizational culture and decision making.
Previous experience
Previously, Mr. Herschel trained as a Business Analyst in finance and logistics. Since joining Gartner, he has covered a variety of research topics. Was the Agenda Manager for the Analytics Research team and is a frequent keynote presenter for the Data and Analytics conference.
Professional background
IBM, Business Strategy and Modeling Analyst, 1 years
ICL, Logistics Analyst, 1 years
Areas of coverage
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Data and Analytics Leaders and Programs
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Artificial Intelligence
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Executive Leadership: Data and Analytics (Retired)
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Chief Data and Analytics Officer Executive Leadership
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Build Trusted Data, Analytics and AI
Education
Business Administration, University of Bath, England, With Honors
Top Issues That I Help Clients Address
How can analytics help organizations make better decisions?
How do I create a data and analytic strategy?
How do I communciate the business value of data and analytics investments?
How does organizational culture affect the role and adoption of analysis?
How do I use the CDAO Maturity Assessment or IT Score for D&A to assess and then improve my capabilities?