Client Story

Driving Digital Transformation in Singapore's Ministry of Defense

The Ministry of Defence is a ministry under the Government of Singapore responsible for overseeing the national defense of Singapore. The Client’s department provides the enterprise IT solutions, to enable the whole defense ecosystem to operate effectively and efficiently. The Client leveraged Gartner to redesign their data ecosystem around clear strategic business outcomes.

Mission Critical Priority

The IT department of Singapore’s Ministry of Defense wanted to undertake the challenging task of re-thinking and redesigning their entire data ecosystem around their enterprise business outcomes and goals. They also wanted to modernize their cloud technologies.

How Gartner helped

Gartner played a pivotal role in helping the Ministry of Defence navigate the complexities of transforming their data ecosystem. Gartner acted as a trusted advisor and provided valuable resources like BuySmart and Magic Quadrant which helped the client make smart investments and aided stakeholder communication. The client also utilized Gartner analyst sessions to better map out the path to achieve desired business outcomes.

Business impact

1. Understanding Business Outcomes:

Gartner resources and business capability modeling were instrumental for mapping business components and reusable capabilities that needed to be built for the desired business outcomes.

2. Efficient Stakeholder Management:

Gartner's insights and research helped the Data & Analytics department of the Ministry to convince the senior stakeholders about the new direction of D&A and all the changes that came with it.

Industry

Industry

Government


Revenue

Client Contact

Hoo Soo Pin, CIO & CDO, Ministry of Defense Singapore.


Employees

Employees

6000+

Learn more about Gartner products for data and analytics leaders

Learn more about Gartner products for CIOs

Related client stories

Get help on your mission-critical priorities. Contact us today.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.