Gartner Expert

Prior to her role as VP, Team Manager, Joanne served as an Advisor within Gartner's Supply Chain practice. Joanne provided insight and advisory support to Chief Supply Chain Officers (CSCOs) and Heads of Supply Chain Strategy on the future trends and key challenges affecting end-to-end supply chain strategy for various industries, including consumer-retail, industrial, high-tech and life sciences. She focused on supply chain strategy creation, transformation and execution, including how the supply chain supports commercial goals, its digitalization and the balance between risk, resilience and agility. Joanne served as the Global Symposium Chair for The Supply Chain Symposium / XPO in 2024 and 2025.

Previously, Ms. Joliet held leadership positions for major retail, technology and consultancy organizations. Ms. Joliet served as Global Lead for Fashion & Apparel at Amazon Web Services, where she delivered cloud migration and modernization strategies, partner solutions, and go-to-market capabilities for apparel and fashion companies globally. She is a Gartner alumna, serving five years as a Senior Director Research Analyst for Retail Industry Advisory Services, where she specialized in unified commerce strategy and execution. She was responsible for driving massive digital transformation efforts at Belk Department Stores and Family Dollars Stores, as well as for many other companies while consulting with Accenture.

She has over 28 years of experience in the retail industry, including supply chain strategy and digital transformation.

Amazon Web Services, Global Lead for Fashion & Apparel, 1 years

Gartner, Senior Research Director Analyst - Retail Industry Advisory Services, 5 years

Belk Department Stores, Vice President, Omnichannel PMO, 5 years

Family Dollar Stores, Solution Delivery Manager, Merchandising & Pricing, 3 years

Accenture, Consultant, Retail Practice, 7 years