Client Story

Aligning IT Initiatives with Evolving Business Demands

Fimlab, a leading public sector healthcare organization, faced the challenge of aligning IT initiatives with evolving business demands amid rising service needs and limited resources. To address this, Fimlab partnered with Gartner for expert guidance, industry research, and benchmarking support.

Mission-critical priority

Pekka Kahkipuro, Chief Information Officer at Fimlab, engaged Gartner to develop a forward-looking IT strategy, modernize platforms and applications, and address future challenges like rising demand and limited resources. He leveraged Gartner’s industry research, benchmarking tools, and expert guidance to align IT initiatives with business objectives.

How Gartner helped

  • Provided industry-specific research to inform IT strategy and platform selection. 
  • Offered benchmarking tools like IT Score to assess and improve internal capabilities. 
  • Enabled strategic discussions with an executive partner to address both long-term planning and immediate challenges.

Business impact

By leveraging Gartner’s resources, Fimlab was able to:

  • Developed a robust IT strategy aligned with business needs and industry trends. 
  • Gained quantitative insights into software development performance, identifying strengths and areas for improvement. 
  • Balanced strategic vision with practical solutions, supporting both current operations and future growth.

“Gartner’s research has really helped me to formulate the right strategy for the company.”

Pekka Kahkipuro
Chief Information Officer at Fimlab

Industry

Industry

Government and Public Sector / Healthcare


Revenue

Client Contact

Pekka Kahkipuro, Chief Information Officer, Fimlab


Employees

Employees

< 1,100

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