Client Story

Contract Renegotiation Achieved Savings of More Than $2 Million

Toastmasters International, led by CIO & COO Heidi Hollenbeck, faced a key business challenge when researching a new web platform. With insights and expert negotiation guidance from Gartner, the client was able to achieve contractual terms that ensured maximum benefits and savings for their nonprofit goals.

Gartner helped the client by reviewing a consulting group's analysis and proposal for a new web platform. The insights shared by Gartner led them to reconsider the proposal and seek a solution that better aligned with their objectives as a nonprofit organization.

How Gartner helped

The extensive research and tools provided by Gartner supported the client to make informed decisions, such as reviewing contracts and accessing RFP templates. Gartner insights and expert guidance also empowered the client to lead her team effectively and utilize best practices in various aspects of the organization.

Business impact

With Gartner tools and templates, the client was able to achieve significant cost savings and benefits. A two-year, $2.5 million deal was renegotiated, leading to a more cost-effective nine-month, $500K deal. This allowed the client to achieve the same outcomes while delivering value to stakeholders.

Non-profit Organisation

Industry

Software


Employees

Employees

200

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