Gartner helped a packaging company identify global and site-specific quality cost drivers to achieve maximum savings.
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Client Story
Building a Cost
of Quality Model
Mission-critical priority
Optimize costs by reducing cost of quality
How Gartner helped
Leveraged the cost of quality framework and industry best practices to identify the appropriate scope of the model
Business impact
Developed a phase 1 model and a plan for phase 2 that increased the ability to identify quality cost drivers
Industry
Packaging
Revenue
$5 billion
Employees
13,000
