Client Story

Creating Value Through Supplier Segmentation

Read how Gartner helped the director of global procurement at an American technology, information and internet company evolve the supplier relationship management program.

Mission Critical Priority

A large American company working with 500 suppliers partnered with Gartner to evolve its supplier relationship management program.

How Gartner helped

Initiated a Gartner-led workshop to develop a supplier relationship management strategy, provided objective guidance on key procurement initiatives challenging insights to shape the transformation of the supplier relationship management program, and expert analysis to identify the top 25 suppliers among the client’s extensive network.

Business impact

The client effectively prioritized high-value suppliers to mitigate risks, leveraged peer insights to accelerate supplier segmentation, and established metrics and actions to govern their supplier relationship management strategy.

Industry

Industry

Technology, Information and Internet


Revenue

Revenue


Employees

Employees

+ 10,000

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