Client Story

Executing Best-Practice Supply Chain Segmentation

Gartner helped a CPG manufacturer transform its supply chain to tailor the customer experience for target segments.

Mission-critical priority

Improve customer experience and reduce cost through supply chain segmentation versus a one-size-fits-all approach.

How Gartner helped

Connected the client with a peer network, identified improvements to the current roadmap and ran working sessions for the new plan.

Business impact

Executed a best-practice segmentation strategy in just three months, avoiding common pitfalls and saving more than $850,000.

Industry

Industry

CPG Manufacturing


Revenue

Revenue

Approx. $15 Billion


Employees

Employees

34,000

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