Chief supply chain officers (CSCOs) are under intense pressure to leverage AI to deliver value, manage costs and demonstrate that supply chain can support growth amid economic uncertainty.
To help CSCOs plan for the year ahead, Gartner identified three strategic supply chain priorities, taking into consideration CEO priorities, along with emerging risks.
CSCO challenge
Organizations are making significant AI investments as more CEOs come to believe in AI’s potential to define the competitive landscape. The 2025 Gartner CEO and Senior Business Executive Survey found 79% of CEOs believe AI will have the most significant impact on their industry in the next three years.
But supply chain faces technical, talent and data obstacles that stand in the way of AI deployment and ROI.
CSCO action
Architect an AI-driven supply chain with a two-pronged approach that delivers AI-driven value today while simultaneously developing the plans for an AI-native supply chain in the future. To do this, CSCOs need to address the challenges limiting their AI potential.
