Client Story

ČSOB Drives IT Efficiency While Optimizing Costs

ČSOB, a leading financial services company, faced challenges in driving cost optimization and implementing the digitalization of strategic initiatives aligned with new business needs. ČSOB sought Gartner’s expertise to navigate these complex issues and leverage Gartner’s extensive peer network.

Mission-critical priority

Ludek Slegr, CIO, ČSOB, sought support from Gartner to optimize the IT infrastructure. They needed to address multiple challenges and close various gaps with a focus on driving cost optimization and embracing agility and digitization by aligning strategic initiatives to new business needs. Additionally, Gartner helped in tackling human-oriented topics, such as hybrid work, in order to foster a successful and adaptive work environment.

How Gartner helped

Gartner provided the client with the expert guidance and valuable insights needed to conduct research and analysis for technological growth and increasing organizational flexibility.

Business impact

By leveraging Gartner’s expertise, ČSOB was able to:

  • Achieve remarkable savings by optimizing licensing schemes and adopting efficient support models, resulting in getting the best value out of available resources. 

  • Fine-tune its organizational structure to embrace agile methods, operate systems more effectively and implement business strategies.
Industry

Industry

Banking, Financial Services and Insurance


Revenue

Client Contact

Ludek Slegr, CIO, ČSOB


Employees

Employees

< 10,000

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