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Gartner Expert
Erin Neus-Cheong
Sr Director Analyst
Erin Neus-Cheong is a Senior Director Analyst in the Business Growth, Resilience and Operating Models group. Erin covers Digital Transformation, Digital Business, Digital Product Strategy, Product Leadership and Product-centric Organizations. She is an experienced product leader with significant expertise in product-led transformation and the transition to a product-led organization.
Previous experience
Prior to joining Gartner, Erin held several product leadership roles over the course of her 20+ year industry career. Erin was responsible for delivering transformative and industry-shaping digital products at Orbitz and Walgreens, as well as developing and maturing product organizations at JPMorgan Chase and Legacy.com.
Professional background
Legacy, Vice President, Head of Product, 1 years
Orbitz, Senior Manager, Product Strategy, 4 years
Walgreens, Director of Product Management, 7 years
Areas of coverage
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Digital Leadership (For ELKI Entitlements Only)
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Provide Strategic Business Leadership
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Implement Strategic Operating Model
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Executive Leadership
Education
Erin has an MBA in Finance and Management & Strategy from the Kellogg School of Management and a BS in Industrial Engineering from Northwestern University.
Top Issues That I Help Clients Address
Optimizing product and platform management approach
Leading the transition to a product-centric operating model
Using customer insights to drive strategic priorities for digital products and services
Crafting an actionable product strategy
Identifying and pursuing digital business opportunities