Hear how Chad MacDonald, Chief Information Officer & Executive Director of Digital Services of the City of Burlington, leveraged Gartner government experts, tools and consulting to develop digital business strategy to achieve board buy-in.
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Client Story
Transforming Digital Services for Citizens
Mission-critical priority
Developing a digital business strategy with priority on execution over time as the City of Burlington transitions to digital service solutions for effective delivery to citizens.
How Gartner helped
Working with Gartner experts, toolkits and consulting for a tailored approach across enterprise architecture and cybersecurity initiatives in the growing municipality.
Business impact
During budget season, the council members of the City of Burlington recognized the importance of technology in achieving the city's goals and increased the IT budget to enable the city to effectively implement strategic objectives.
Industry
Canada Government
Client Contacts
Chad MacDonald
Executive Director Digital Service and Chief Information Officer
Employees
800+
