The Municipality of Cagliari faced challenges in modernizing its cloud infrastructure and aligning strategies with emerging trends. Gartner's expertise was instrumental in guiding the Client through this transformation, ensuring strategic alignment and operational efficiency.
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Client Story
Driving Digital Transformation: Cagliari's Strategic Success
Mission-critical priority
Riccardo Castrignanò, Smart City and Technological Innovation Director, Municipality of Cagliari, sought support from Gartner to modernize the cloud infrastructure and migrate data centers to the cloud. This required a robust strategy to enhance service delivery and meet the evolving needs of citizens and enterprises. Additionally, the municipality aimed to strengthen its cybersecurity posture and integrate AI for personalized services.
How Gartner helped
Gartner provided frameworks and tools to guide the design and deployment of the client's portfolio. This included aligning strategies with industry best practices and adapting tools to meet specific needs, ensuring strategic alignment.
Business impact
By leveraging the Gartner expertise, the Municipality of Cagliari was able to:
Achieve a 70% increase in efficiency and a reduction in redundancies, leading to improved satisfaction among citizens and enterprises
Successfully develop its IT infrastructure roadmap and enhance its service delivery.
Adopt AI and data analytics, enabling more personalized and efficient services.
Industry
Government and Public Sector
Client Contact
Riccardo Castrignanò, Smart City & Technological Innovation Director, Municipality of Cagliari
Employees
< 2,000
