Build a High-Performing Infrastructure Function

Set a clear vision for your organization’s infrastructure strategy to support business goals and ensure you have the internal talent and external influence necessary to drive success.

Modern Infrastructure: Built for Tomorrow’s Business Demands

In the face of a rapidly shifting technological landscape, infrastructure modernization is not just beneficial but essential for enhancing operational efficiency, reducing costs, and elevating performance capabilities.

This roadmap empowers I&O executives to navigate the key stages, resources, and personnel necessary for a successful modernization initiative.

Download the Roadmap

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Develop dynamic workforce strategies to promote I&O talent

Through 2026, I&O organizations that fail to meet the non-monetary needs of employees will experience a 30% to 40% increased attrition rate among staff compared with 2020-2021 levels.

By 2028, 75% of employees will first be trained and coached by AI when entering a new role.
 

By 2027, more than 70% of organizations will utilize product-oriented automation teams to double their delivery cadence of automation initiatives, up from less than 25% in 2021.

By 2030, one-third of organizations will achieve autonomous operations for 80% of their digital workplace operations.
 

“I love to measure everything, but I don’t think measuring productivity is useful. I want to measure output. We see more innovation, more delivery and fewer incidents.”

Craig Bierman
Technical Infrastructure Director
Tetra Pak

Tetra Pak’s Versatile Tech Infrastructure Workforce Sparks Innovation

A global food packaging and processing company encouraged its I&O leadership to explore new opportunities linked to innovation initiatives, which in turn helped with increased customer satisfaction and a dip in attrition rates.

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