Learn how Gartner helped the Head of Logistics and Supply Chain at a South African firm to improve his company’s approach to supplier segmentation, recognizing that the current approach was introducing risk and cost.
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Client Story
Smarter Supplier Segmentation Drives Record Forecast Accuracy
Mission Critical Priority
The Head of Logistics and Supply Chain wanted to improve his company’s approach to supplier segmentation, as the current approach was introducing risk and cost.
How Gartner helped
The client used Gartner's research on supplier risk and performance metrics and leveraged expert guidance on supplier segmentation and how to best partner with cross-functional teams.
Business impact
With Gartner’s support, the client achieved record forecast accuracy of 80%+, positive feedback from key suppliers, and better alignment between the logistics and supply chain teams and the sales team in just two months.
Industry
Personal Care, Drug and Grocery Stores
Revenue
$1B+
Employees
10,000+
