IT Spending Forecast, 1Q24 Update: GenAI - Where is All the Money?

AI significantly enhanced efficiency, accuracy and convenience in a number of industries, including healthcare, finance, transportation and entertainment. And now, generative AI (GenAI) drives the next wave of change washing over every industry. GenAI currently stands at the very peak of inflated expectations, with incredible new abilities and use cases emerging every day. However, hype does not equate to spending. Join this complimentary Gartner IT spend webinar as Gartner expert John Lovelock explores how CIOs are expected to create a long-term strategy, plan for and implement GenAI within the scope of the IT budget. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals.

• Explore Gartner forecasts for IT spending growth in 2024 and beyond

• Determine how GenAI will change the IT Services market and form new markets

• Delve into current and future use cases for AI/GenAI in customer service

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.