Communications

CCOs, Optimize Your Channel Strategy With Internal Channel Effectiveness Benchmarks

UPCOMING October 29, 2025
| 8:00 a.m. PDT | 1 hour

As today’s workforce evolves to include remote, hybrid, in-office and frontline employees across generations, chief communications officers (CCOs) must adapt their internal communication strategies to fit these changing dynamics. Join this complimentary Gartner communications webinar where a Gartner expert will share valuable data-driven insights on channel reach, utilization, employee preferences and the effectiveness of various communication channels in achieving organizational goals across various employee segments. Gain insight into employee channel preferences and learn which channels have the most impact on employee performance. You will walk away from this session with answers to your vital questions and recommended actions to help you address your mission-critical priorities.


  • Identify which digital channels different employee segments prefer

  • Analyze how preferences vary across generations and job types

  • Find the most effective internal channels for linking strategy to employees’ work


Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.

Hosted by
Host

Alexandra Earl

VP, Advisory

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