Gartner Research

4 Top Practices That Help EA Leaders Add Value to AI Initiatives

Organizations that clearly prioritize AI use cases and match them to business outcomes are more likely to have successful AI initiatives.

Experts: Andreas Frangou, Andrei Razvan Sachelarescu, Anthony Mullen

Artificial intelligence presents great opportunities, as well as risks that are difficult to quantify. Using a four-step capability modeling approach, enterprise architecture leaders can assess the opportunities and risks, and plan their AI initiatives more strategically. 

To help organizations successfully deliver AI initiatives, enterprise architecture leaders should:

  • Engage early in the decision-making process to help business and EA/IT leaders match AI use cases to business outcomes. 
  • Leverage business architecture techniques to build capabilities models that can help quantify the opportunities, business outcomes, benefits and risks for each AI use case.
  • Use capability models to rank each business capability in terms of AI’s readiness to support initiative prioritization and planning.
  • Recommend AI use cases by mapping AI capabilities and tools to business capabilities and target business outcomes.

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