Gartner Research

Establish an Effective IT Skills Inventory Process to Assess Workforce Capability Gaps

Develop and implement an effective IT skills inventory process.

Experts: Anish Roy, Lily Mok, Jose Ramirez, Mbula Schoen

Only 38% of IT organizations make an inventory of employees’ skills and competencies at least annually.

Organizations need newer skills to cope with disruption and digital business acceleration. Over half of the skills needed in the average job are new. Over 29% of the skills needed to do a job in 2018 will be obsolete by 2022.

Lack of a clear understanding of the IT workforce’s current capabilities results in skills gaps that impede execution of the organization’s digital strategy. Allocating overskilled and underskilled resources to projects can lead to employee burnout, disengagement and schedule overruns which can have a significant impact on employee motivation and productivity

This research provides CIOs with guidance on how to establish a systematic process for tracking employees’ skills and competencies and assessing gaps based on current and future skills needs. 

Complete the form to get your free copy.

Download the Research

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

  • Step 2 of 3

    By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

    Company/Organization Information

    All fields are required.

    Optional
  • Step 3 of 3

    By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.