Analyst(s): Nicole Foust
Analyst(s): Nicole Foust
Utility organizations are constantly navigating through disruptions. To enhance resilience, agility, and capitalize on opportunities while minimizing risks, they are turning toward intelligent operations.
The industry is grappling with evolving challenges and opportunities, including the energy transition, climate adversity, changing customer expectations, and the triple squeeze of economic and supply chain pressure, and talent scarcity.
These priorities are prompting utility organizations to invest in technology to adjust their standard business and operating models, becoming more agile through intelligent operations. This Hype Cycle encapsulates the modernization investments of the “digitalized utility,” focusing on improving operational excellence and customer experience.
Complete the form to get your free copy.