John Klapmust is a Director Analyst in Gartner's Procurement, Asset and Vendor Management Team, helping clients with IT vendor risk management, performance management, sourcing and procurement. Mr. Klapmust has extensive experience in establishing and maturing Vendor Risk Management, Sourcing and Procurement organizations and processes.
Prior to joining Gartner, Mr. Klapmust spent over 20 years in the financial services industry building Strategic Sourcing, Procurement and Vendor Management Programs for JP Morgan Chase, Wells Fargo and OneWest Bank. Most recently John was the Senior Vice President and Head of Vendor Management at Bank of the West BNP Paribas. In this capacity, he established and managed the Third-Party Risk Management program enterprise wide.
Bank of the West BNP Paribas, SVP, Head of Vendor Management, 8 years
JP Morgan Chase , SVP, Head of Strategic Sourcing and Procurement , 7 years
OneWest Bank, Chief Operational Risk Officer and Head of Vendor Risk Management, 5 years
IT Vendor Portfolio Management
IT Sourcing, Procurement and Vendor Management Operating Model
IT Sourcing Strategy Development and Execution
Master of Business Administration, University of Texas
Bachelor of Science in Engineering, Cornell University
Developing Strategies and Processes for IT Vendor Risk Management
Establishing IT Vendor Management Programs including Governance and Performance Management
Creating and maturing IT Vendor Risk Assessment practices
Managing IT Vendors throughout the lifecycle Onboarding and Offboarding
IT Vendor Management Organization roles and responsibilities