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Gartner Expert
Marko Sillanpaa
Sr Director Analyst
Marko Sillanpaa is a member of the digital workplace team, focusing on the innovative use of AI in information management. His research spans from the generation of new documents to optimizing data reuse in existing content and document stores. Marko research expands from use cases to including to enterprise-wide AI adoption and data readiness. One example is the ReFLECT model, a stronger prompting drafting approach.
His research delves into document management, content services, and information governance, addressing both technological and strategic dimensions. With a deep understanding of platform solutions and specialized applications, Marko provides insights into various document types, including contracts, employee records, student documents, and engineering files.
Beyond his AI research, Marko explores sci-fi prototyping and serious games to support organizational transformation, showcasing his innovative approach to driving change and fostering growth within enterprises.
Previous experience
Marko has spent his entire profession career in document management and content technologies on the leading edge of emerging use cases. Marko's roles were client focused and goes from content generation to information governance and disposition.
Professional background
Documentum, Director of Product Strategy, 6 years
Hyland Software, Strategic Enterprise Consultant, 2 years
Areas of coverage
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Digital Workplace Applications
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Future of Work
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Future of Work Reinvented Resource Center
Education
B.S., Computer Systems, Florida Atlantic University
Top Issues That I Help Clients Address
Selecting, developing and deploying content platforms and applications
Strategy with GenAI and ML for the creation of content and leveraging of content repositories.
Selecting, developing and deploying information governance solutions
Navigating the various business use cases for document and content management
Communicating strategy and trends using science fiction prototyping (storytelling) an serious games.