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Gartner Expert
Mary Mesaglio
Distinguished VP Analyst
Mary Mesaglio is a Distinguished Vice President, Analyst. Her research focuses on how to help global enterprises execute transformations in the real world, with all the human behavioural messiness that real-world change implies. She works with enterprises on how to create clear principes, how to scale change messages, how to be rigorous about the behavioural side of transformation and how to make change real.
Mary is a frequent keynote speaker for Gartner and externally. In 2023, she co-led the creation of the opening keynote for IT Symposium Xpo, delivered in five geographies across the world. The keynote focused on Generative AI and the giant leap it represents in how humans and machines interact. Recent work includes: Lighthouse Principles: Charting a Course Through the Chaos; In an AI World, We Need Better Humans; What if your Most Human-Centric Leader is a Machine? and Why WonâÂÂt They Just Change? How Behavioral Science is the Key to Transformation.
Mary is Canadian and lives in Barcelona, Spain. She is fluent in English, Spanish, French and also speaks Catalan. She is learning Japanese.
Previous experience
In 2003, Ms. Mesaglio joined Gartner as a relationship manager for Gartner Executive Programs, where she was responsible for CIOs and IT directors across Spain and Portugal. In 2007, she joined the Gartner CIO Research team.
Professional background
Gartner, Executive Partner, 4 years
Senior Research Analyst, Gartner, 4 years
Areas of coverage
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Artificial Intelligence
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Gartner Research Board for Global CIOs
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CIO Impact on Strategy and Execution
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Executive Leadership: Leadership Dynamics and Communications
Education
Bachelor of Science, Foreign Service, Major in International Economics, Georgetown University, Washington, D.C., Awarded an Honors Certificate in International Business Diplomacy
Top Issues That I Help Clients Address
How to get value from AI
The relationship between AI and humans in the workplace
How to change your culture and transform
What digital transformation looks like on the ground, five levels down from the C-suite
Getting people to change when change is hard